Privacy Policy

Last Updated: October 2025

Carscenez (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://www.carscenez.com), communicate with us, or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and project details that you provide when submitting a form, booking a consultation, or contacting us.

• Communications Data: Any messages or correspondence you send us via email, SMS, or other channels.

• Automatically Collected Data: When you visit our website, we may collect non-personal data such as IP address, browser type, device information, and pages visited using cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, schedule appointments, and deliver our services.

• Send transactional messages such as appointment reminders, project updates, and invoices.

• Send occasional promotional messages about new services, offers, or updates (only if you have opted in).

• Improve our website, communication, and service quality.

• Comply with legal and regulatory requirements.

We will never sell, rent, or trade your personal information to third parties.

3. SMS Messaging and Consent

By providing your phone number through our website forms, booking pages, or by texting us, you consent to receive text messages from Carscenez related to appointments, updates, and promotional offers.

Message frequency may vary. Standard messaging and data rates may apply.

You can opt out at any time by replying STOP to any message we send.

Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. You may request deletion of your data at any time by contacting us.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no electronic system or method of transmission over the Internet is completely secure.

6. Sharing of Information

We may share limited information with trusted third-party service providers who assist in operating our website, managing communications, or processing transactions, provided they agree to keep this information confidential and use it only for authorized purposes.

7. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to improve user experience and analyze website performance. You may adjust your browser settings to refuse cookies, but this may limit functionality on some parts of our website.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information.

• Withdraw consent for promotional communications at any time.

• Request information about how your data is processed.

To exercise these rights, contact us using the information below.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Carscenez

Email: [email protected]

Phone: +1 (602) 799-6239

Website: https://www.carscenez.com

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Continued use of our website or services after any changes indicates your acceptance of the updated policy.